Terms of Service

Last updated: 11 October 2026

Welcome to SaleForge Ltd. These Terms of Service govern your use of our website and your purchase of products from us.

By using our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

These Terms of Service do not affect or limit any statutory rights you may have under UK consumer law.

1. About Us

SaleForge Ltd operates an online shop selling computers, AI workstations, graphics cards, mini PCs, storage devices and related technology products.

Website: www.saleforgery.com
Email: saleforge.services@gmail.com
Telephone: +44 7752 836357

Where required by law, additional business information will be provided on our website or during the ordering process.

2. Using Our Website

You agree to use our website lawfully and responsibly.

You must not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorised access to our website, systems or accounts.
• Introduce malicious software, viruses or other harmful material.
• Interfere with the operation or security of the website.
• Copy, reproduce, modify or commercially exploit our website or its content without our permission.
• Use our website in a way that could damage our business, reputation or other customers.

We reserve the right to restrict or suspend access to our website where reasonably necessary, including for security, maintenance or suspected misuse.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colours, dimensions and other information displayed on our website are accurate and up to date.

However, photographs and images are provided for illustration and, where appropriate, the actual product may vary slightly in colour, appearance or packaging.

Product dimensions, weights, materials, features and other specifications should be checked carefully before placing an order.

Nothing in a product description is intended to exclude or restrict your statutory rights.

4. Product Availability

All products are subject to availability.

If a product becomes unavailable after you have placed an order, we will contact you and, where appropriate, offer you a refund or another suitable solution.

We reserve the right to correct genuine errors in product descriptions, pricing or availability.

5. Product Safety

The safety of babies and children is extremely important.

You are responsible for reading and following the manufacturer's instructions, warnings, age recommendations, weight limits, assembly instructions and safety guidance supplied with a product.

Products should only be used for their intended purpose and in accordance with the applicable instructions and safety information.

Do not modify, alter or use a product contrary to its instructions or intended purpose.

If you believe that a product may be defective or unsafe, stop using it and contact us immediately.

Where a product is subject to a safety notice, recall or other corrective action, we may contact affected customers using the contact details associated with their order.

6. Prices

Prices displayed on our website are stated in British pounds sterling (£) unless otherwise indicated.

We make reasonable efforts to ensure that prices are accurate.

If we discover an obvious pricing error before your order has been dispatched, we may contact you to confirm whether you wish to proceed at the correct price or cancel the order and receive a refund.

Any applicable delivery charges will be displayed before you complete your purchase.

7. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send you an acknowledgement confirming that we have received it. This acknowledgement does not necessarily mean that your order has been accepted.

A contract for the sale of products will be formed when we accept your order, normally when we confirm that the products have been dispatched, unless we tell you otherwise.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

• A product is unavailable.
• There has been an obvious pricing or product-information error.
• We reasonably suspect fraudulent or unlawful activity.
• We are unable to verify the information provided.
• A technical error has affected the order.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

8. Payment

Payment must be made using the payment methods made available during checkout.

You confirm that you are authorised to use the payment method provided.

We may use third-party payment providers to process payments. Your use of a third-party payment service may also be subject to that provider's own terms and privacy policy.

We do not normally have access to your full payment-card details.

9. Delivery

We will provide delivery information, estimated delivery times and applicable delivery charges during the ordering process where available.

Delivery times are estimates unless expressly stated otherwise.

You should ensure that the delivery address and contact information supplied when ordering are accurate.

If delivery is delayed or a delivery problem occurs, please contact us using the details provided below.

Your statutory rights regarding delivery remain unaffected.

10. Risk and Ownership

Unless applicable law provides otherwise, responsibility for the goods will pass to you when you, or a person identified by you to receive the goods, physically receives them.

Ownership of the goods will pass to you once we have received full payment for the goods and any applicable delivery charges, unless otherwise agreed.

Nothing in this section is intended to restrict any statutory rights you may have.

11. Returns, Cancellations and Refunds

Our Return & Refund Policy explains how cancellations, returns, refunds, faulty goods and exchanges are handled.

For online consumer purchases, you may generally have a statutory right to cancel your order within 14 days of receiving the goods, subject to applicable legal exceptions.

You also have statutory rights where goods are faulty, damaged, unsafe, not as described or otherwise do not conform to the contract.

Our policies do not remove or restrict your statutory consumer rights.

12. Faulty or Incorrect Products

If you receive a product that is faulty, damaged, incorrect, unsafe or not as described, please contact us as soon as possible.

Depending on the circumstances and your legal rights, you may be entitled to a repair, replacement, price reduction or refund.

Because our products may be used by babies and young children, please stop using any product that you believe may be unsafe and contact us immediately.

13. Your Account

If you create an account on our website, you are responsible for keeping your login information confidential and for activities carried out through your account.

Please notify us promptly if you believe that your account has been accessed without your permission.

We may suspend or terminate an account where reasonably necessary, including where we suspect misuse, fraud or a breach of these Terms.

14. Intellectual Property

Unless otherwise stated, the content on our website, including text, photographs, graphics, logos, designs, product descriptions and other materials, belongs to or is licensed to SaleForge or the relevant rights holder.

You may view and use the website for your personal, non-commercial use.

You must not reproduce, distribute, modify, publish, sell or commercially exploit our website content without prior written permission, except where permitted by law.

15. Reviews and Customer Content

If we allow customers to submit reviews, photographs, comments or other content, you must ensure that your content:

• Is truthful and based on your genuine experience.
• Does not contain unlawful, threatening, abusive or defamatory material.
• Does not infringe another person's intellectual-property or privacy rights.
• Does not contain malicious software or harmful material.
• Does not contain inappropriate advertising or promotional material.

We reserve the right to remove or refuse content that breaches these requirements or applicable law.

16. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, such as payment, delivery, analytics or other service providers.

We are not responsible for the content, security, availability or practices of third-party websites or services.

Your use of a third-party website or service may be subject to its own terms and policies.

17. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.

The website may occasionally be unavailable due to maintenance, technical problems, security issues or circumstances outside our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded.

18. Our Liability

Nothing in these Terms of Service excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence where liability cannot legally be excluded.
• Fraud or fraudulent misrepresentation.
• Breach of statutory consumer rights.
• Liability for defective products where liability cannot legally be excluded.
• Any other liability that cannot legally be excluded or limited.

If you are a consumer, we will not use these Terms to take away rights that you have under applicable consumer protection law.

19. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, such as natural disasters, severe weather, strikes, transport disruption, major technical failures, war, terrorism, government action, widespread internet or telecommunications failures, or other similar events.

Where such an event affects an order, we will take reasonable steps to minimise the impact and keep you informed where appropriate.

Your statutory rights remain unaffected.

20. Privacy

We process personal information in accordance with our Privacy Policy.

By using our website and placing an order, you acknowledge that your personal information will be processed as described in our applicable privacy and cookie policies.

21. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on our website with a revised "Last updated" date.

The Terms that apply to an order will generally be the version in force when you place that order, unless a change is required by law or otherwise agreed with you.

22. Governing Law

These Terms of Service and any contract between you and SaleForge are governed by the laws of England and Wales, unless mandatory consumer-protection rules in the part of the UK where you live provide otherwise.

If you are a consumer, you will also benefit from any mandatory legal protections available to you in your country or part of the UK of residence.

23. Disputes and Complaints

If you have a complaint or dispute, please contact us first so that we can try to resolve the matter directly.

You can contact us at:

SaleForge Ltd
Email: saleforge.services@gmail.com
Telephone: +44 7752 836357
Website: www.saleforgery.com

We will consider complaints fairly and aim to resolve them as quickly as reasonably possible.

24. Contact Information

For questions about these Terms of Service, orders, products, returns or complaints, please contact:

SaleForge Ltd
Email: saleforge.services@gmail.com
Telephone: +44 7752 836357
Website: www.saleforgery.com